gtec Header

Frequently Asked Questions

Gtech is your premier source for quality garden machinery. Not only do we pride ourselves on offering the best products, we also believe in offering a service that exceeds your expectations. Below our our Terms & Conditions, use the quick select box to jump to the relevant topic.

Cordless Cylinder Mower (CM01)

Q. What is the CM01 suitable for?


A. The Cordless mower will cut a lawn area about the size of a tennis court (2000 square foot) on a single charge. It can be used on long and short grass and it has an adjustable cutting height.

Q. How is the CM01 powered?

A. The CM01 is powered by a 4.8v rechargeable battery pack.

Q. How long will the CM01 run for on a single charge?

A. The mower will run for approximately 40-60 minutes on one charge.

Q. How do you charge the CM01?

A. The mower is provided with a charger. Connect the battery to the charger and plug the charger into a main power supply. It takes approximately eight hours to fully charge the battery.

Q. Can you buy a replacement battery?

A. These are available from the site.

Q. What should I do if the CM01 stops working properly?

A. The majority of faults can be easily corrected. For advice please contact us and we will be happy to help.

Cordless Telescopic Hedge Trimmer (HT01)

Q. What is the HT01 suitable for?

A. The Cordless Hedge Trimmer is suitable for a variety of domestic garden chores, such as trimming and shaping hedges, high reach trimming, wide or thorny hedges and any area where mains power is not available.

Q. How is the HT01 powered?

A. The hedge trimmer is powered by a 12v rechargeable battery pack. This is worn across the user's shoulders on a comfortable strap, to ensure the hedge trimmer is as light as possible.

Q. How long will the HT01 run for on a single charge?

A. The hedge trimmer will for approximately 25-60 minutes on a single charge. This is dependent on the thickness of growth that is being cut.

Q. How do you charge the HT01?

A. The charger is supplied with the product. Connect the battery to the charger and plug the charger into the mains. A red light will appear on the charger to indicate that the battery is fully charged. (The red charger light goes out when a flat battery is connected and comes on when the battery is fully charged.) It takes 12 - 16 hours to fully charge the product.

Q. What about storing the battery?

A. Never put the battery away uncharged, as this will damage the battery memory and the products performance. Store in a cool, dry place.

Q. Can you buy a replacement battery pack?

A. These are available from the site.

Q. What should I do if the HT01 stops working properly?

A. The majority of faults can be easily corrected. For advice please contact us and we will be happy to help.

Sweepers

Q: Who is the Cordless Electronic Sweeper suitable for?

A. The answer is simple - everyone. The sweeper's powerful pick-up and super lightweight make it popular with the elderly, but its unbeatable performance on all types of dust and dirt and its ease of use, make it invaluable in any household.

Q: How is the Cordless Electronic Sweeper powered?

A. The GTECH is powered by a 7.2 v Ni-Cd rechargeable power pack.

Q: How long will the sweeper run for on a single charge?

A. SW01, SW02, SW03, SW04 - On a single charge the unit will run for approximately 40 - 60 minutes dependent on floor surface. E.g. Approx. 40 mins on a thick carpet, approx. 60 mins on a laminate floor.
SW05 - On a single charge the unit will run for approximately 25- 30 mins.

Q: Is the sweeper suitable for any surface?

A. The sweeper can be used on many surfaces e.g. carpets, laminates, tiles, wooden floors, vinyl, patios, slate.
Avoid rough or unsealed hard floors such as concrete or tar macadam as this could damage the brush bar.

Q: Can you clean the stairs using the sweeper?

A. The sweeper converts easily to hand held operation and is excellent for using on carpeted stairs. Full instructions on how to do this are in the manual.

Q: What about charging the GTECH sweeper?

A. The sweeper comes with its own charger and should initially be charged for 20 hours. After that the sweeper needs charging overnight to ensure powerful performance. Charging for longer will not damage the pack.

Q: Can I leave the sweeper on charge constantly?

A. This is not recommended, as it will eventually cause damage to the battery pack and the sweeper's performance. It is also a good idea to run the sweeper completely flat once a month and then charge it for 20 hours. This will ensure ultimate performance.

Q: Is the battery pack replaceable?

A. The estimated life cycle of the battery pack is 12 to 18 months. This is based on an average household usage of 4 times a week. A replacement pack is available from our site.

Q: What amp or watt does the cordless sweeper operate at?

A. The sweeper operates at 2 to 4 amps or 12 to 25 watts during cleaning, depending on the floor surface you are cleaning, and where the cleaner is being used.

Q: Is the brush bar easily cleaned? Is it replaceable?

A. The brush bar can be cleaned easily and is replaceable. A brush bar kit contains a brush bar, edge wheel, and gearbox. Order directly from the site.

Q: What should I do if my sweeper stops working properly?

A. The majority of sweeper faults can be easily fixed by simply replacing the necessary parts. All spares are available direct form us and can usually be despatched within 24 hours, providing the part is in stock. Contact us for assistance.

0 cart 3
carty 4 cart 6

left Testimonials right
bottom